Help & Support

At any stage if you have questions or concerns please do not hesitate to ask.  We are available on email (pretty much an instant reply) or on the telephone.

We have created this website so that you have the support where it is needed most, product knowledge which will in turn ensure you receive the right product for your pet.

 No question is silly and feel free to ask as many questions as you like.

 Some sections which will assist you are as follows:

- Pet product information detail

- Product enquiry form

- How to Order

- FAQ

- Delivery

- Refund, Returns and Exchanges Policies.

If there is a particular product you would like us to stock, we would love to hear from you also.